IT ASSET
MANAGEMENT

Innovative XaaS and IT Management Solutions

Comprehensive

control of IT assets

Through the unified management and control of mobile and PC office devices (Windows, macOS, Android, iOS), compliance requirements can be easily met, and the digital transformation of enterprises can be effectively supported.

advantages

Global assets are visible and controllable

Integrating EDLP, NDLP and UEBA into one, eliminating the need to deploy multiple sets of products and reducing the workload of IT operation and maintenance personnel

Meet compliance requirements with ease

Terminals before accessing the intranet undergo automated compliance detection, processing, and repair to ensure that all terminals accessing the intranet meet compliance requirements.

Detect and repair easily closed loop

Provides a closed-loop solution for terminal compliance detection and repair, which greatly reduces the workload of administrators and improves work efficiency.

Security baseline strengthening and reinforcement

Provide standard closed-loop solutions for office terminal compliance baseline detection, disposal, and repair, allowing enterprises to continuously strengthen their security baselines.

Reduce the risk of
software piracy

Provide integrated software management, pirated software detection
and disposal, realize software genuineness and
standardization, and reduce legal risks.

Simple and easy to use,
worry-free operation and maintenance

It provides a simple and easy-to-use operation interface, unified terminal management and control, and the ability to detect and repair self-closed loops, allowing administrators to save worry and effort.

Innovative XaaS and
IT Management Solutions Architecture

Key Challenges Addressed by
Innovative XaaS and IT Management Solutions:

Rising Cyber
Threats

Protect exposed networks as businesses shift online, eliminating vulnerabilities with proactive threat detection.

Complex Tech Demands

Simplify operations with a unified platform that adapts to new technologies, reducing the burden on IT teams.

Workload Overload

Automate repetitive tasks like log analysis, configuration management, and performance tuning.

Skill Gaps

Leverage expert-driven solutions and a user-friendly portal to bridge talent shortages and standardize operations.

Smart essentials to make your ITSM wholesome

Make service management cross the boundary from IT to other business processes with the ITSM

ITSM Platform

Overview:

ITSM is the “heart” of the Innovative XaaS and IT Management Solutions, serving as the core platform for managing customer network issues and incident reporting effectively. It provides a standardized operational method for Innovative XaaS and IT Management Solutions.

Key Features:

24/7 Instant Ticket Creation and Response:
Experience rapid ticket creation and processing that aligns with customer service agreements. Receive updates via email, SMS, and WeChat, while also allowing for web-based ticket tracking and history retrieval.

Network Management System (NMS)

Core Functionality:

The Network Management System is the central feature of the Innovative XaaS and IT Management Solutions, focusing on the operational stability and security monitoring of network devices. With 24/7 monitoring of customer-connected devices, it triggers response rules for instant ticket creation, connecting engineers to resolve issues and inform users.

EventLog Analyzer Platform (ELA)

Security Analysis Tool:

EventLog Analyzer Platform is a critical component of the S.NOC solution for network security analysis. It collects logs from servers, network devices, security equipment, and application systems to conduct thorough security assessments.

The platform offers compliance checks for network security and performs standard baseline security evaluations on devices. It integrates with the ITSM system to set response rules for instant ticket creation, facilitating timely issue resolution and user notifications.

Why Choose Innovative XaaS and IT Management Solutions?

Unlocking Your Business Potential

24/7 Network Monitoring

Continuous oversight of devices, traffic, and logs for instant anomaly detection.

Cloud-Based ITSM Platform

Automate workflows, generate real-time reports, and resolve incidents faster.

Private Operations Portal

Track every action with a dedicated dashboard for audits, compliance, and transparency.

Scalable
Security

Stay ahead of threats with AI-driven analytics and adaptive response protocols.

Contact Us

You’re not a customer yet and would like to discuss our services?

Join Our Global
Cybersecurity Alliance

Whether you’re an enterprise seeking protection or a tech provider expanding capabilities, let’s build safer digital ecosystems.
  • +852 2138 9388
  • info@ncdefence.com
  • Suite 3606, 36/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay, Kowloon

China offices:

Zhuhai
Rm 1303-1305, 13/F, Windsor International Building, Xiangzhou District, Zhuhai​

Guangzhou
Unit 104-106, Zone B, Guangzhou VC Town, Haizhu District, Guangzhou

Let’s get in touch

Whether you’re an enterprise seeking protection or a tech provider expanding capabilities, let’s build safer digital ecosystems.